Consult a doctor online

Schedule an online visit for a time and day that suits you best or start a consult now.

I want to see my Intercare doctor

This is an appointment scheduled in advance. Usually, these are follow-up visits. It is a convenient way to get quality medical advice and treatment without making a trip to the consulting rooms.

The consultation rate is determined by the benefits of your medical scheme and whether a script is required.

Scheduled Online GP Consultation

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I want to see a doctor right now

Consult with a professional now. You don’t need an appointment. Create your profile in HealthBeat and connect with a doctor who can help you with your healthcare concerns online.

R390 per consultation. You cannot choose a specific doctor; the next available healthcare professional will assist you.

On-demand Online GP Consultation

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Contact Details

Tel: 0128844800
Email: [email protected]

Business Hours

Weekdays: 07:00 - 19:00
Saturdays: 08:00 - 15:00
Sundays: 09:00 - 13:00

Practice Manager

Loume Van Tonder
Tel: 0128844800
Email: [email protected]

Overview

Intercare Online Health Services offers secure, convenient online doctor consults in South Africa. Patients can consult a GP online from home using Intercare’s telehealth platform. Choose a scheduled online GP consultation with your preferred Intercare doctor for follow-up care, or start an on-demand online consultation and connect with the next available healthcare professional via text or video. Doctors provide medical advice, treatment guidance, sick notes and prescriptions where appropriate.

Online consultations are suitable for common conditions such as colds and flu, stomach bugs, bladder infections, headaches, minor allergies and mild skin concerns. If a physical examination is required, the doctor may recommend an in-person visit.

Patient information

Online consultations are not suitable for all health conditions. Patient safety is our priority, and the doctor may request an in-person visit.
The following conditions are not suitable for online consultations.

Patients who are located outside of South Africa.
Severe symptoms.
Problems persisting or recurring despite recent consultation and treatment.
Very young (< 2 yrs), elderly (> 65 yrs) and pregnant patients.
Moderate to severe injuries (vehicle accidents, falling from a height, suspected broken bones and/or stab wounds or large cuts), injuries on duty.
Difficulty breathing, wheezing, chest pain and/or coughing up blood.
Blood in stool or urine.
Neurological symptoms (tingling, numbness, paralysis, difficulty speaking) and visual disturbances.
Starting contraception or hormone replacement therapy for the first time.
Patients with multiple chronic conditions or significant health issues.
Patients requiring repeat scripts of psychiatric medication, sleeping pills, or high-schedule pain medication.

Your privacy is our top priority

All the data you share with us receives maximum protection. None of the information you type or say during your consultation is accessible to anyone except you and your doctor or mental health provider. Moreover, all our mental health professionals are registered with the HPCSA and follow strict ethical practice guidelines and patient confidentiality protocols.